Key Policies

Adventist Development and Relief Agency (ADRA) New Zealand is the official humanitarian agency of the Seventh-day Adventist Church. As an organisation, we are committed to serving others so all may live as God intended.

The wellbeing of our staff, volunteers, partners, beneficiaries, and supporters is of the upmost importance to us. In line with our core values, and as part of best practice, ADRA has developed and implements the below policies to reinforce the safety and rights of everyone who interacts with the work of ADRA.

Child Protection Policy
Code of Conduct
Complaints Policy and Procedures
Disability Inclusion Policy
Gender Equality Policy
Human Rights Policy 
Safeguarding and Preventing Sexual Exploitation and Harassment Policy
Privacy Policy

All ADRA New Zealand personnel are expected to perform any duties associated with their position diligently, consistent with all standards relevant to their profession, fairly and conscientiously to the best of their ability. They are expected to at all times use their best judgment to uphold the interests of ADRA New Zealand and the people in New Zealand and overseas who we serve. This includes acting with honesty and integrity at all times.

All ADRA New Zealand personnel are expected to contribute to a workplace environment where people are treated with kindness and respect at all times and where everyone is able to participate fully and find a sense of belonging. Each person is responsible for the creation of a fair, respectful, inclusive and safe workplace where diversity is valued and where unlawful discrimination, violence (or threats of violence), bullying, harassment and victimisation in any form are considered unacceptable.

ADRA New Zealand personnel are expected at all times to act to protect the interests of children and vulnerable adults and to prevent the occurrence of sexual exploitation, abuse and harassment in the course of their duties. This includes ensuring strict compliance with ADRA New Zealand’s Child Protection Policy and  Safeguarding and Preventing Sexual Exploitation, Abuse and Harassment (PSEAH) Policy and relevant guidelines.

To make a complaint please email the Complaints Officer at [email protected]