Donation Policies

– Donations are non-refundable once donations are made and a receipt issued.
– Donations cannot be cancelled once it is made, they can however be refunded provided it is before an official receipt is issued.
– Personal information will not be shared with anyone or organisation outside of ADRA NZ.
– All donations will be processed and receipts mailed within 7 working days. During special campaigns and during times of disaster
receipts may take up to 10-14 working days.
– In the unlikely even of excess funds received for an emergency/disaster appeal, excess funds will be transferred to the Disaster
Preparedness and Relief Fund to be spent on similar disasters in the region.